Contact

How to reach Income Quality Score with questions about your membership, billing, the data or the methodology.

Email us

[email protected]

Please include your account email address and, where it helps, the ticker or page you are asking about — it saves a round trip.

Email support

What we can help with

  • Membership and billing — plans, invoices, renewals and cancellations.
  • Access problems — sign-in issues, or a capability that is not behaving as your plan describes.
  • Data questions — a score, classification, distribution record or snapshot that looks wrong. Concrete corrections are welcome; please tell us the ticker and what you believe is inaccurate.
  • Methodology questions — how a signal is computed, or why a security is classified the way it is.
  • Press and research enquiries.

What we cannot help with

Support does not provide individual investment advice. We cannot tell you what to buy or sell, review your portfolio, or offer guidance tailored to your personal or financial circumstances. The IQ Score is independent research about the historical income quality of a security — see the Investment Disclaimer.

Try these first

  • The FAQ covers classifications, snapshots and memberships.
  • The Methodology explains how each score is produced.
  • The Pricing page sets out what each plan includes.
  • Plan changes and cancellations are self-service in your account settings.
  • Billing terms are set out in the Terms of Use.

For how we handle your data, see the Privacy Policy.